FAQQUESTIONS?
QUESTIONS?
WE'VE GOT ANSWERS.
Everything you wanted to know about working with us but were too polite to ask.
PRICING & PROCESS
It depends on scope, but MVPs start from $10K. Rapid prototypes start at $5K. We'll give you an honest, detailed estimate after our discovery call - no hidden fees, no surprise invoices.
Average is 6-10 weeks from kickoff to launch. Rapid prototypes can be done in 2 weeks. Complex products might take 12+ weeks. We'll give you a realistic timeline upfront - and we guarantee it.
50% upfront to start, 50% on delivery for project work. Monthly billing for retainer work. We accept credit cards, ACH transfers, and wire transfers. Invoices are sent via Stripe.
If we haven't started development and you change your mind, we'll refund your deposit minus hours spent on discovery/design work. Once development begins, we work until it's done. We've never had a client ask for a refund though. Just saying.
TECHNICAL STUFF
Frontend: React, Next.js, TypeScript. Backend: Node.js, Django, Python. Database: PostgreSQL, MongoDB. Infrastructure: AWS, Vercel. Mobile: React Native. We choose the right tool for the job, not whatever's trendy on Twitter.
100% yes. All code, designs, documentation, and assets belong to you. Forever. No licensing fees. No "we retain IP rights" nonsense. It's yours. Take it and run.
Yes. We build cross-platform mobile apps using React Native (one codebase for iOS and Android). If you need native iOS or Android apps, we can do that too - it just takes longer and costs more.
We set everything up on your cloud account (usually AWS or Vercel) so you own and control it. We can also handle ongoing DevOps as part of our Scale & Support package. You'll never be locked into us for hosting.
WORKING TOGETHER
Daily updates via Slack. Weekly video calls for demos and planning. Full access to our project management tools (Linear) so you can see exactly where everything stands. Radical transparency is our thing.
That's what our Scale & Support service is for (starting at $450/month). Or we can do one-off projects for specific features. We're not going anywhere - we stick around as long as you need us.
Yes, we're happy to sign a mutual NDA before discussing your idea. Your intellectual property is safe with us. We've got plenty of our own ideas - we don't need to steal yours.
We're US-based (PST) but work with clients worldwide. We're flexible with meeting times and async communication works great for most things. Time zones have nothing on Slack and Loom.
GUARANTEES
We'll discount 10% off your project for every week we're late. That's our "On-Time Or It's On Us" guarantee. We've never had to pay this out though - we take deadlines seriously.
Critical bugs get fixed for free. No questions asked. No "that's out of scope." If it's broken and it's our fault, we fix it. Period. That's our "It Actually Works" guarantee.
The price we quote is the price you pay. If WE mess up the scope, that's on US. No sneaky add-ons. No "oh, that feature costs extra." That's our "No Surprise Bills" guarantee.
STILL HAVE QUESTIONS?
Book a free call and we'll answer them all. No sales pitch. Just honest conversation.
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