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FROM 10 TO 10,000 USERS: A SCALING PLAYBOOK

What breaks when you scale, how to see it coming, and how to fix it before it kills you.

KS

Kaushal Sharma

Founder & CTO

January 2, 20269 min read

Congratulations. Your MVP worked. Users are signing up. Growth is happening. Now comes the hard part: not dying from success.

Scaling is where most technical founders get blindsided. The code that worked perfectly for 10 users catches fire at 1,000. The database that was snappy becomes a bottleneck. The server costs that were negligible become existential.

The Scaling Stages

Every product goes through predictable scaling stages. Knowing what breaks at each stage lets you prepare instead of panic.

  • 10-100 users: Your code quality issues become visible. Bugs you ignored start mattering.
  • 100-1,000 users: Database queries become slow. You need indexing and query optimization.
  • 1,000-10,000 users: Single server hits its limits. Time for load balancing and caching.
  • 10,000+ users: Architecture decisions come home to roost. Major refactoring may be needed.

The Database Wall

The first wall most startups hit is the database. That simple query that took 10ms with 100 users takes 10 seconds with 10,000 users.

  • Add indexes to your most common queries
  • Implement pagination everywhere (no more "load all")
  • Cache frequently accessed data
  • Consider read replicas for heavy read workloads
Premature optimization is the root of all evil. But so is zero optimization when you're drowning in traffic.

The Cost Explosion

Cloud costs scale linearly with usage. Revenue rarely does. This gap has killed more startups than bad products.

At 100 users, your AWS bill is $50/month. Cute. At 10,000 users, it's $5,000/month. At 100,000 users, it might be $50,000/month. Do you have the revenue to support that?

  • Monitor costs weekly, not monthly
  • Set up billing alerts at 50%, 75%, and 90% of budget
  • Optimize the expensive stuff first (usually data transfer and compute)
  • Consider reserved instances once traffic patterns are predictable

The Team Scaling Problem

Technical scaling is hard. Team scaling is harder. The practices that work with 2 developers fall apart with 10.

  • Document everything (your future self will thank you)
  • Establish coding standards before you need them
  • Invest in CI/CD early
  • Create clear ownership boundaries

The Scaling Checklist

Before you hit each milestone, make sure you have:

  • Monitoring and alerting set up
  • Database indexes on common queries
  • Caching layer for frequently accessed data
  • Load testing results for 10x your current traffic
  • A plan (not just hope) for the next order of magnitude

Scaling isn't magic. It's preparation. The startups that scale smoothly are the ones that saw the walls coming and knocked them down before they hit them.

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